Skip to main content

What Are Deliveries?

Deliveries are the generated digests sent to you based on your newsletter’s schedule. Each delivery contains curated content from your sources, organized by your defined sections.

How Deliveries Work

1

Scheduled Generation

At your configured cadence time, Reduce automatically generates a new delivery.
2

Content Fetching

Reduce fetches new content published since your last delivery from all sources.
3

AI Processing

The AI evaluates all new content against your section prompts and organizes matching content.
4

Delivery Creation

A new delivery is created and sent to your inbox (or made available in the app).
Content Freshness: Reduce only includes content published since the previous delivery. You’ll never see duplicate content across deliveries.

Viewing Delivery History

To view past deliveries:
  1. Navigate to your newsletter
  2. Go to the Deliveries tab
  3. Browse the list of past deliveries, sorted by date (newest first)
Each delivery shows:
  • Delivery date/time: When it was generated
  • Content count: Number of items included
  • Status: Whether delivery succeeded or encountered issues

Delivery Statuses

Sent

The delivery was successfully generated and delivered. Content is available to view.

No New Content

No content matching your section prompts was published since the last delivery.
This is common for low-volume sources or very specific prompts. Consider adjusting your cadence or broadening section prompts if this happens frequently.

Failed

An error occurred during generation or delivery. Common causes:
  • Source API temporarily unavailable
  • System maintenance
  • Rate limiting from content platforms
If you see repeated failures, check the Reduce status page or contact support.

Pending

The delivery is currently being generated. This typically takes 1-3 minutes depending on the number of sources and content volume.

What Happens When There’s No New Content?

If no new content matches your sections since the last delivery:
  • You’ll receive a notification (email or in-app) that there’s no new content
  • No delivery digest is generated
  • The next scheduled delivery will check for content from the original last delivery date
Example:
Last delivery: Monday 9 AM (content from Sun 9 AM - Mon 9 AM)
Tuesday 9 AM: No new content matching sections
Next delivery: Wednesday 9 AM (content from Mon 9 AM - Wed 9 AM)
The “no new content” notification still counts as a delivery attempt. The next delivery will include content since the last attempt, not the last successful delivery.

Content Freshness Explained

Reduce tracks the timestamp of your last delivery and only fetches content published after that time.

Example Timeline

Newsletter: "AI News Daily"
Cadence: Daily at 8 AM
Sources: 3 YouTube channels, 2 subreddits, 2 X accounts

Monday 8 AM Delivery:
- Includes content from Sunday 8 AM - Monday 8 AM
- YouTube: 2 new videos
- Reddit: 5 top posts
- X: 12 posts

Tuesday 8 AM Delivery:
- Includes content from Monday 8 AM - Tuesday 8 AM
- YouTube: 1 new video (different from Monday's)
- Reddit: 3 top posts (new since Monday)
- X: 8 posts (new since Monday)

No duplicates between Monday and Tuesday deliveries

Why This Matters

  • Efficiency: You only see genuinely new content
  • No repeats: Content never appears in multiple deliveries
  • Time-bound: Each delivery represents a specific time window

Viewing Delivery Content

Click on any delivery to see:
  • Full digest: All sections with matching content
  • Content details: Titles, descriptions, links, timestamps
  • Source attribution: Which source each piece of content came from
Use the delivery view to evaluate whether your section prompts are working as expected. Refine prompts if content doesn’t match your intent.

Delivery Limits

  • Free tier: Delivery history retained for 30 days
  • Pro tier: Unlimited delivery history

Troubleshooting

Delivery Was Empty

Possible reasons:
  1. No new content published: Your sources haven’t posted since the last delivery
  2. Section prompts too narrow: Content exists but doesn’t match your prompts
  3. Source issues: One or more sources are temporarily unavailable
How to diagnose:
  • Check if sources have published new content on their platforms
  • Review your section prompts - are they too restrictive?
  • Look at the delivery status for error messages

Delivery Contains Unexpected Content

If content doesn’t match your expectations:
  1. Review section prompts: The AI interprets prompts literally - refine wording
  2. Check source relevance: A source might be publishing off-topic content
  3. Iterate on prompts: Adjust prompts and wait for the next delivery to test
Good prompt refinement takes 2-3 delivery cycles. Don’t expect perfection immediately.

Missing Expected Content

If you know a source published something relevant but it’s not in the delivery:
  1. Check timing: Content may have been published before the last delivery window
  2. Review section prompts: The AI may have filtered it out based on your criteria
  3. Verify source configuration: Ensure the source is still added to your newsletter

Example Delivery Scenarios

High-Volume Daily

Newsletter: “Tech Twitter Roundup”Cadence: Daily at 9 AMTypical delivery: 15-25 posts from 5 X accounts, organized into 3 sections (News, Tips, Discussions)

Moderate Weekly

Newsletter: “React Ecosystem Weekly”Cadence: Weekly on Mondays at 8 AMTypical delivery: 8-12 items from YouTube channels, subreddits, and X accounts across 4 sections

Low-Volume Selective

Newsletter: “AI Research Papers”Cadence: Every 3 days at 12 PMTypical delivery: 2-5 papers from ArXiv subreddit and researcher X accounts

Next Steps